Dear Passenger,
with this Service Charter, Aeroporti di Puglia presents the facilities of the Bari and Brindisi airports, as well as the features and quality standards of the services provided.
As an airport operator, AEROPORTI DI PUGLIA is responsible, under ENAC’s supervision and control, for running and managing the airport infrastructure, coordinating and overseeing private airport service providers (under article 705 of the Italian Air Navigation Code).
This Service Charter represents AEROPORTI DI PUGLIA’s commitment to you and is an essential tool for assessing the performance of airport service providers. This is why your feedback and suggestions, which you can provide in the coupon attached, is of great value to help us provide services of the highest level.